To activate your card, report it as lost or stolen, review your account activity, or all other customer service inquiries - please call the number listed on the back of your card.
To contact us, report an error involving a transaction made with your Prepaid Card or request more information about a transaction, please e-mail us by using the online form below or write to:
P.O. Box 550160
Ft. Lauderdale FL 33355-0160
When contacting us, please provide us with the following information:
* Your Name and Card Number.
* The currency and the amount of the suspected error.
* A description of the error or the transaction you are unsure about (including the date of the transaction and the location of the ATM or merchant) and a clear explanation of why you believe it is an error or why you need further explanation.
* Your current address and telephone number where we may contact you.
For comments on this site or general inquiries about the Card program, please email us at EPS.Cardholder.Support@fisglobal.com.